SME is the discovery of the PR and SME KL AND SELANGOR for close-up TM KL and SELANGOR. This meeting is also to foster closer relationships between customers and staff, while waiting for the invitation.Variety activities that them do at the legend hotel. First i arrive at the legend hotel i breakfast before the ceremony running.
After finish breakfast we all inside in hall to hear briefing for the head of TMKL. after that i hear presentation with Ms. Norhayati as a executive at TMKL from sme department. Her talk more about Unifi and her elaborate about Unifi for that i got information and knowledge about Unifi. she talk about biz 20,biz 10 and biz 25. she also have mentions about summary annual report after finish presentation TM has make a games like millionaire and their just take the customer only to involve in games. It so make customer happy and enjoy. The sme biznet beginner from 9 a.m until 5 p.m.
After that, the second presenter is a Mr. jack also from sme kl, he more talk about fraud management and what IP-PBX fraud, PBX is a private branch exchange and secure IP(pbx) systems.
Besides that, i got also know about post-mortem before all presentation and activity at there finish. the post-mortem that mean after finish all activity in event they are evaluate and review of the activities where there are weaknesses in the presentation of activities and the possibility that they will Improve the activities of this in the future.
Besides that, there are also questions of customer dissatisfaction and TM subscribers can express, or make any comment. After all finish before we all disperse We all were served tea before the dispersal.
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